Healthcare

Building AI for Real Skin

Build for real people, not perfect metrics or impossible standards

Skin health is often treated as a matter of appearance, but Akvile Ignotaite believes it is equally connected to confidence, identity, and emotional well-being. As the founder of System Akvile, she is building a more inclusive and positive way for Gen Z and Gen Alpha to understand and discuss their skin.

The company’s AI-powered skin app has already attracted more than one million active users, helping young people track changes and better understand the factors affecting their skin. Akvile has also introduced Pimsy, a playful social media personality and digital companion created to make conversations about common skin concerns feel less embarrassing. Within weeks of launching on TikTok, Pimsy gained nearly 100,000 followers with almost no marketing budget.

Akvile’s work is deeply influenced by her own experiences with skin issues and her background as a data scientist. Her commitment to responsible technology has even led System Akvile to abandon a feature developed over several years after discovering that it did not perform reliably across deeper skin tones. In this conversation, Akvile explains how data, inclusivity, social media, and self-acceptance can reshape the way a new generation thinks about skin health.

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Building AI That Sees Everyone

Akvile noticed a strange gap in the world of personal tracking. We measure our steps, monitor our sleep, and count nearly everything else—yet most people have little idea why their skin changes from one week to the next. Stress, travel, weather, hormones, allergies, and skincare products can all play a role, making it difficult to understand what is really happening. Her own experience with recurring skin issues, combined with her background as a data scientist, inspired her to build System Akvile as a more educational, positive, and data-driven way to help people understand their skin.

That mission soon raised a much bigger question: can skin technology truly work for everyone? When Akvile and her team studied their results, they found that an AI feature they had spent years developing did not perform reliably on deeper skin tones. Instead of releasing an imperfect tool and ignoring the problem, they removed it completely. For Akvile, responsible innovation means accepting when the data reveals an uncomfortable truth—and refusing to build technology that leaves part of the audience behind.

If it doesn’t work for everyone, we don’t use it

The data also revealed that many young users did not have a medical skin condition at all, even though they believed their skin looked terrible. Social media filters and flawless online images have quietly distorted people’s expectations of what normal skin should look like. Through System Akvile and Pimsy, Akvile wants to make pimples and breakouts less shameful, bring people back to reality, and help them look in the mirror with more kindness. Perfect skin may not exist, but feeling comfortable in your own skin absolutely can.

Skincare Without the Pressure

Akvile and her team made a bold decision: they removed the face-scanning technology they had spent years building. The feature was affected by lighting, phone quality, and skin tone, which meant the experience was never equally reliable for everyone. More importantly, Akvile began questioning whether young people really needed another tool scoring their appearance and pushing them toward “perfect” skin. Instead, System Akvile now uses AI to offer reassurance, highlight what is already healthy, and suggest simple areas for improvement without pretending to provide a medical diagnosis.

That shift also changed the role of Pimsy. Rather than recommending products or encouraging users to buy more, Pimsy focuses on education, well-being, nutrition, and healthier daily habits. Akvile’s team is even turning these habits into playful missions, where users can adopt Pimsy’s virtual pets and keep them happy by following a simple routine. Some missions encourage young people to use the skincare products they already own instead of chasing every new trend—a refreshing message in an industry built around constant consumption.

We want people to feel good about themselves

Competing with instant promises is not easy, especially when beauty brands sell quick fixes and social media rewards dramatic transformations. Akvile refuses to promise that one cream, routine, or habit will produce perfect results, because the human body simply does not work that way. Her strategy is to understand young users deeply, meet them in the digital spaces they already enjoy, and guide them without blame or judgment. While many health apps make people feel guilty for their choices, System Akvile aims to make progress feel supportive, realistic, and even fun.

Winning Gen Z’s Attention

Akvile learned that building for Gen Z and Gen Alpha is not about launching one polished app and expecting people to stay. Their attention moves quickly, habits change constantly, and even a small friction point can send them elsewhere. That is why System Akvile began evolving into a wider ecosystem, with Pimsy available through the web and plans to expand into channels such as WhatsApp. With no registration required, users can simply start a conversation with a digital skin buddy that feels approachable, playful, and completely nonjudgmental.

Keeping that experience relevant takes an enormous amount of testing. Akvile’s team launches features quickly, studies how users respond, and removes anything that does not improve engagement or retention. They track growth, returning users, regional differences, conversation length, and whether people treat Pimsy like a basic tool or a real social companion. Around 30% of users already speak to Pimsy as if it were a personality, greeting it, sharing thoughts, and returning for longer conversations.

Young audiences make you earn their attention

Behind the playful character, however, Akvile is addressing a much deeper issue. One belief she wants to see disappear is colorism—the idea that lighter skin is somehow more attractive or desirable. Her work in global markets has shown her how deeply skin-lightening culture and biased beauty standards still affect people, while technology often fails to serve darker skin tones properly. For Akvile, the goal is not only to build a product people enjoy using, but to create technology that reminds every user that their natural skin is worthy of respect.

Build the Audience First

For Akvile, success is less about predicting where System Akvile will be five years from now and more about creating meaningful progress today. Her immediate goals are ambitious: grow globally, launch Pimsy in China, learn from markets such as Kenya, and become the leading skin-health platform for Gen Z and Gen Alpha. Yet the most important measure is surprisingly simple—whether young people leave the platform feeling a little more comfortable and confident in their own skin.

The road there has been anything but straightforward. System Akvile has gone through countless pivots while the team figured out the right product, market, business model, and growth strategy. Akvile describes startup life as a constant cycle of testing, failing, learning, and moving again—often faster than anyone expects. Building a technology company is not for everyone, but the ability to adapt has helped her turn uncertainty into momentum.

Build the audience first, then the product

That lesson now shapes Akvile’s advice to other founders. Technology has made products easier and faster to build, but earning people’s attention and trust remains incredibly difficult. Pimsy’s rapid TikTok growth showed her that an engaged community can validate an idea before a company invests heavily in development. The difference between a product that disappears and one that grows may come down to one question: did you truly understand the people you were building it for?

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